Archive for the "Phones" Category

Initial setup for Avaya 1608 IP Phones on an IP Office 500

So we’ve filled the Avaya IP Office IP500 at our management office.  At other offices, we just buy a DS16 or DS30, depending on site.  But at this office, we run a VOIP trunk, so have a VCM32, and only use up to 10 channels on that.

As we discovered, the VCM32 comes with 12 IP Endpoint Licenses. – with means we can run 12 IP Phones!

Well, that makes much more monetary sense, than installing a DS16. – 1608’s are only 20 bucks or so more expensive than the 1408’s we usually use!

So we ordered a couple of play with, and hit two snags.

1) They’re expecting you to use a POE enabled Switch.  Which we probably will, once we have a few of these phones.  But for now? No, it’s not financially viable!   So we ordered Power Supplies, at $11 a pop.

2) I thought maybe the phones would be smart enough to grab an IP from DHCP, then do a broadcast to find the IP Office box.  C’mon Damien, this is Avaya, it’s not that smart!.

Instead, I had the phone boot, get an IP, and then sit there saying ‘No FileSv Address’.   So a bit of searching around, and I found this thread.  A few minutes later, I’d added a new DHCP option to the LAN segment on our pfSense firewall, and voila, it was working!

The magic Option?

Option 242, Text “PCIPADD=192.168.40.221,MCPORT=1719,HTTPSRVR=192.168.40.221”.

Of course, you’d use the IP address of your own IP500 unit, ours won’t work 😉